Effective immediately the PRHAP is no longer accepting applications. All applications submitted by 3/11/2022 will be reviewed for PRHAP eligibility. Assistance will be provided to eligible homeowners, subject to funds availability. To join our waiting list, click HERE.

Puerto Rico Homeowner Assistance Program

Due to the high number of applications, PRHAP will no longer accept applications beginning 3/11/2022. This is currently a temporary measure and will remain in effect until further notice. If you have already submitted your application or are in the process of completing it, our team is quickly working to evaluate your application and assist you. We would like to remind you that each application is different, and the evaluation time varies. Homeowners who are unable to register by 3/11/2022 are encouraged to visit this website frequently for updates. To join our waiting list, click HERE.

Frequently Asked Questions:

If I already submitted my application, will it be reviewed and processed?

Applications submitted prior to 3/11/2022 will be evaluated by the PRHAP team to determine eligibility for PRHAP. Eligible applications will be processed in order of their submission and will receive assistance, subject to funds availability.

If my application is started but not submitted by the application deadline, will it be accepted?

If you have started your pre-screen and/or application, you will have access to complete it past 03/11/2022. Eligible applications will be processed and may receive assistance, subject to funds availability. Our team is available to assist you with collecting the necessary documents to determine your eligibility for PRHAP.We encourage you to complete your application as soon as possible visiting the Application Page.

How long will it take to for my application to be reviewed?

There are various factors that may impact an application’s timeline. To support the review and processing of your application, please ensure all necessary documents are submitted in a timely manner. Our team is available to assist you with collecting the necessary documents to determine your eligibility for PRHAP. If your servicers and/or lenders has not signed the Collaboration Agreement with the Program, the eligibility determination and debt verification process will be delayed. Currently, all the servicers and lenders in Puerto Rico and the United States that have signed the Collaboration Agreement are listed HERE.

If I already had an appointment scheduled with PPRHAP or registered in the Application Page, can I start my application?

Yes, the Program will start and complete additional applications after March 11, 2022 if, and only if, the situation meets one or more of the following criteria:

  • Homeowners who, before March 11, 2022, coordinated an in-person appointment at any of the four (4) PRHAP Intake Centers, even if the appointment was scheduled to be held after the above-mentioned date.
  • Homeowners who, before March 11, 2022, have called the PRHAP Call Center to offer their information and request assistance to start and/or complete their application.
  • Homeowners who, before March 11, 2022, have written to any of the official Program emails requesting assistance to start or complete their application.

The Puerto Rico Homeowner Assistance Program and the Puerto Rico Housing Financing Authority continue to work tirelessly to improve the Program’s processes and procedures; in order to support the largest number of eligible Puerto Rican homeowners affected by the COVID-19 pandemic, subject to the availability of funds.

If you want to know the status of your application, you must send an email to info@covidhipotecas.com. In order to assist you as quickly as possible, please include the case number assigned to your application in your email (PRHAP-xxxx).

This assistance supports homeowners in Puerto Rico who have faced difficulties paying the mortgage on their main home, and other housing-related expenses, due to the COVID-19 pandemic.
 

The Commonwealth of Puerto Rico was awarded $75.6 million of Homeowner Assistance Funds (HAF) from the U.S. Department of the Treasury through the American Rescue Plan Act of 2021 to launch Puerto Rico’s HAF Program. Through this funding, the Puerto Rico Housing Finance Authority (PRHFA) will administer the Puerto Rico Homeowner Assistance Program (PRHAP). 

 
What is HAF?
 

The Homeowner Assistance Fund (HAF) is intended to help homeowners affected by the COVID-19 pandemic avoid mortgage delinquency, foreclosure and loss of basic services to home. This relief is intended for homeowners facing financial difficulties before and continued after January 21, 2020. In Puerto Rico this program will be known as the Puerto Rico Homeowners Assistance Program.

To view the final HAF Plan, please click here.


Resources

Housing Counseling Agencies

AFVPR’s interactive webmap allows for visual analysis of delinquency rates by municipio. This tool also includes layers showing total loans, median income, unemployment rates (June 2021), and forbearance rates by municipio. These layers can be accessed using the Layer List on the top left. Additional information on specific municipios is viewable by clicking on features in the map. You can access the map at the link below.

Stay Tuned

Stay tuned to this web page for more information as the program unfolds.

Homeowners interested in the Puerto Rico Homeowner Assistance Program should visit our website to stay up to date with the latest Program information.

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This project is supported by an allocation of federal funds granted to the Puerto Rico Department of the Treasury by the United States Department of the Treasury. This project will be administered by the Puerto Rico Housing Finance Authority. This website provides information only and is not intended to be used for legal consulting purposes. For financial advice specific to your circumstances, consult your financial advisor, attorney, or certified housing counselor. Information on this website is subject to change without notice.